Terms of service

OVERVIEW This website is operated by AevArt. Throughout the site, the terms “we”, “us” and “our” refer to AevArt. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 1 — ONLINE STORE TERMS

Age Requirement: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. Compliance: You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

SECTION 2 — GENERAL CONDITIONS

Right of Refusal: We reserve the right to refuse service to anyone for any reason at any time. Data Transmission: You understand that your content (not including credit card information) may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.

SECTION 3 — ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICES

Price Adjustments: Prices for our products are subject to change without notice. Service Changes: We reserve the right at any time to modify or discontinue the Service. We shall not be liable to you or to any third party for any modification, price change, or suspension of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Exclusively Crafted: No duplicates, no shortcuts. Every painting we create is a dedicated commission, meticulously hand-painted to align with your aesthetic. Hand-Painted from Scratch: Every piece is created by hand from start to finish. As our artist works on your painting, you get front-row access. We send you progress updates—photos and videos of your exact order during the process.Returns: 30-Day Satisfaction Guarantee: “Love your art, or send it back within 30 days.” A Full Refund is available for standard artworks within 30 days of delivery. Return Costs: Shipping and customs fees are at the customer’s expense.

SECTION 6 — BILLING & ACCOUNT ACCURACY

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions.

SECTION 7 — SHIPPING & LOGISTICS

Timelines & Delivery: We handle the logistics so you can focus on the art. Our total delivery window is 10–16 business days.

Step 1 | Creation & Drying: 5–8 Business Days

Step 2 | Shipping & Transit: 5–8 Business Days

Estimated Total Delivery: 10–16 Business Days

Shipping Fee: Free Shipping to the United States on every order. We use FedEx, DHL, or USPS for a fast and reliable experience.

International Orders:The final settlement price includes full shipping costs.

Air Shipping: Delivered via FedEx, DHL, or USPS for a fast and reliable experience.

Sea Shipping: Expertly arranged for large-scale items to prioritize safety and efficiency.

SECTION 8 — PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon or violate our intellectual property rights, or to upload or transmit viruses or any other type of malicious code.

SECTION 9 — DISCLAIMER & LIMITATION OF LIABILITY

In no case shall AevArt, our directors, or employees be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of the service.

SECTION 10 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 11 — CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.

SECTION 12 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Brand: AevArt

Email Support: support@aevart.com

WhatsApp: +44 7947 032862

Company: JINFENGDING EUROPE LIMITED

Postal Address: Unit A, 82 James Carter Road, Mildenhall, Suffolk IP28 7DE, United Kingdom